Lesedi

LESEDI LETWABA

Executive Head: Business Compliance Solutions

“To achieve both legitimacy and effectiveness, the legislation and processes impacting the insurance industry must be understood within the country’s legal framework. Centriq is committed to providing clients with innovative and sustainable legal solutions, and treating customers fairly.”

Keeping abreast of and complying with industry regulations and standards are important to us. Simply put, it allows us to stay in business and therefore do business with you. That’s why we employ the highly skilled and professional people in our legal and compliance department. We work closely with industry regulatory bodies to ensure that we are compliant with all legislation. We also plan for future regulation by monitoring international legislation, best practices and trends that apply to our industry. As a valued business partner of Centriq, you can rest assured that the insurance solutions we offer you are fair, safe, secure and compliant with industry standards, best practices and regulations.

Centriq is committed to promote and maintain a sound financial investment environment for all.

PROMOTION OF ACCESS TO INFORMATION ACT

The company culminated from the merger of Santam Risk Finance Limited (now known as Centriq Insurance Company  Limited), Nova Risk Partners Limited and Nova Life Partners Limited (now known as Centriq Life Insurance Company Limited) with short term and life insurance licences for all classes of short-term and life insurance business and the ability to incept cell-captives. Read more…

CONFLICT OF INTEREST POLICY

The General Code of Conduct for Authorised Financial Service Providers and Representatives (the Code) issued under the Financial Advisory and Intermediary Services Act, 2000 (Act No. 37 of 2002) (FAIS), requires financial service providers to have a Conflict of Interest Management Policy in place to ensure that conflict of interest is managed appropriately in the business. Read more…

 

COMPLIMENTS & COMPLAINTS RESOLUTION PROCESS

Centriq recognises your right, as our valued client and partner to ‘speak-out’. Be it a compliment or complaint, we want to hear from you. YOUR feedback as well as the Compliments & Complaints Resolution Process affords us the opportunity to improve our service to you, and empowers us to do the right thing and make better business decisions with you in mind.

Please click here for our Compliments & Complaints Resolution process.

Please click here for the Agency Application/Accreditation Form.

 

FAIS Letter of Introduction:

Initial Disclosure Notice

FAIS Initial Disclosure Notice – Click here

 

 

UPDATES ON REGULATORY STATUS

At Centriq we are on the pulse of the insurance industry, part of being ahead of the pack is knowing exactly what is happening in the regulatory world, click on the links below for some of the latest updates to South African insurance regulations.

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